FAQS

We Are Here To Help!

Welcome to our FAQ page! We’re delighted to address any queries you may have. Here are some common questions our customers often ask.

We are located in North West London. Address is given 24 hours prior booking. Please see below for a rough guide.

Map

Yes, parking is free on the road outside the building. Do not park in the car park as this is reserved for residents

Brent Cross West. 10 minute walk to the studio or a 4 minute drive

Yes, we have 2 huge windows which gives off a lot of natural light into the studio.

Yes, but please let us know how many people you are bringing with you when you book.

We currently accept card payments through our online booking system.

  • 1 Tripod
  • 1 Softbox light
  • 1 Warm/Cool light Handheld light
  • Handheld Steamer
  • 1 Fan
  • 2 Radiators
  • Clothing Rail with Hangers
  • Speakers
  • Toilets
  • Beauty table stocked with essentials
  • Accessories (coffee cups/mugs)

No. We request full payment up front on completion of booking

We allow rescheduling one time if we are informed at least 24 hours before the booking either through Instagram or Email

If you fail to inform us within the specified notice period, we are unable to reschedule your session. We do not offer refunds

Please contact us via Instagram or email if you require more time and we will let you know if there is availability. Overtime is charged at £50/hour.

The owner of Mocka Studios is available to take your content at £50/hour. There is an option to add this to your booking on the website.

Please contact us via email or Instagram. We work alongside a selection of both photographers & Make-up Artists that we can recommend and can help you secure the best possible rates

We work alongside a studio within the building that provides professional photography back drops. Please contact us for more info.

If you can’t find the answer you’re looking for, please don’t hesitate to reach out to us HERE via email or DM us on Instagram HERE